How we collect, use, and protect information

1) Who we are

Echove Media (“we”, “us”, “our”) is an influencer marketing and content studio. We work with brands and creators to plan, execute, and optimize creator-led campaigns.

2) What information we collect

Depending on how you interact with us, we may collect:

• Contact info: name, email, phone number, brand/company name.
• Project details: campaign requirements, budgets, timelines, social handles, and creative notes.
• Messages & form submissions: anything you send via forms, email, Instagram, or WhatsApp.
• Basic usage data: pages visited and general device/browser info (only if analytics is enabled).

Where your lead form goes: When you submit a lead form on our website, the submission is delivered to us via email and stored in our business inbox for follow-up.

3) How we use information

• To respond to inquiries and follow up on lead form submissions received via email.
• To plan and manage campaigns, creators, timelines, and deliverables.
• To improve our website and services (performance, troubleshooting, and quality checks).
• To share proposals, contracts, invoices, and project updates when relevant.

4) AI-assisted creator discovery (important)

We may use AI tools to support creator discovery and campaign planning. This helps us evaluate creator-brand fit based on public-facing signals like content themes, audience relevance, engagement patterns, and brand alignment. Final decisions are reviewed by our team.

We do not sell personal data. If you have questions about our AI-assisted process, email us at Info@echovemedia.com.

5) Sharing information

We may share information only when needed to deliver services, for example:

• With creators (briefs, deliverables, timelines) to run campaigns.
• With service providers (email, hosting, analytics) who help us operate our website/business.
• For legal reasons if required by law or to protect rights/safety.

6) Cookies & analytics

Our website may use cookies or similar technologies to keep things working smoothly and (if enabled) understand how visitors use the site. You can control cookies through your browser settings.

7) Data retention

We keep information only as long as needed to respond to you, provide services, maintain business records, and meet legal requirements. Lead form submissions are stored in our business email inbox until they are no longer needed for these purposes.

If you request deletion, we’ll take reasonable steps to remove your information unless we must keep it for legal or accounting reasons.

8) Your choices

• Ask what information we have about you.
• Request corrections or deletion.
• Opt out of non-essential communications anytime.

9) Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

10) Contact

If you have questions about this policy, email us at Info@echovemedia.com.